Full Time (40 hours per week)

M-F 8:00am to 4:30pm

Onsite for Allergy Department

Summary:

Responsibilities:

1. Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
2. Answers and routes telephone calls from within or outside of the organization.
3. Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
4. Coordinates office procedures and efficient operations of department.
5. Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
6. Accurately uses all Microsoft applications necessary for reports, letters, forms, etc. 
7. May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
8. Maintains office supplies. 
9. Assists with project work. 
10. Participates in cross coverage efforts with other secretaries/departments as directed.
11. Other duties as assigned.

Other information:

Technical Expertise

1. Requires proficient secretarial skills.
2. Strong communication (verbal and written), interpersonal and organizational skills required.
3. Must have telephone skills. 
4. Experience with Microsoft applications preferred. 
5. Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision and maintain confidential information.

Education and Experience

1. Education: High School diploma or equivalent required.
2. Experience: Minimum of one (1) years' experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.) required.
3. Medical field and/or clinical setting with clinical/medical terminology experience preferred.
4. Experience with EPIC preferred. 

Full Time

FTE: 1.000000

Status: Onsite

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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