Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
40124 HWY 27
City:
DAVENPORT
State:
Florida
Postal Code:
33837
Job Description:
Reviews appointment bookings in advance and ensures patients receive appointment reminders. Ensures medical equipment is functioning properly, maintains adequate supplies, and ensures medications are not expired. Responds to and returns telephone calls related to clinical needs, triages appropriately, and assists with referrals as needed. Completes logs for CLIA compliance and other regulatory requirements, and follows policies on cleaning and sterilization of instruments. Assists with the completion of prior authorizations, worker’s compensation paperwork, and other administrative tasks. Supports staff teamwork, maintains confidentiality of patient information, and continuously strives to improve patient satisfaction. Other duties as assigned. Performs Point of Care Tests, phlebotomy, and assists with various procedures such as ECGs, ear lavage, vaccines, and wound care. Manages front office responsibilities, including appointment bookings, insurance verification, patient check-in, and check-out processes. Completes chart preparation and abstraction activities prior to patient visits, ensuring all necessary lab, imaging, and referral information is available. Rooms patients, conducts screenings, takes medical histories, records vital signs, and performs medication reconciliation. Prepares patients and examination rooms for physical assessments or procedures, ensuring all necessary equipment and supplies are available. Educates patients on tests, medications, and dietary information, and administers prescribed medications and treatments.Knowledge, Skills, and Abilities: • Always displays a caring and professional consumer focus attitude. [Required]
• Able to communicate in writing and verbally clearly and effectively with patients and co-workers. [Required]
• Demonstrates ability to utilize numerous technology software, such as the Electronic Health Record (EHR). [Required]
• Shows initiative in growing professional knowledge by maintaining certification, BLS, and completion of an additional certification, related medical skill (i.e., phlebotomy certification), assisting with practice huddles, practice council or taking an AdventHealth Leadership class. [Required]
• Ability to work in a matrix system report directly to manager as well as site manager for daily job-related duties. This includes excellent communication skills to ensure all matrix leaders are informed. [Required]
• Must always maintains confidentiality. [Required]
• Efficient in EHR [Preferred]
Education: • High School Grad or Equiv [Required]
• Technical/Vocational School [Required]
Field of Study: • N/A
Work Experience: • 2+ years medical office experience [Required]
Additional Information: • N/A
Licenses and Certifications: •Certified Medical Assistant (CMA) [Required]
• American Association of Medical Assistants (AAMA) [Required] OR
• Registered Medical Assistant (RMA) [Required] OR
• Technician in Surgery - Certified (NTSC) [Required] OR
• Certified Clinical Medical Assistant (CCMA) [Required] OR
• Nationally Registered Certified Medical Assistant (NRCMA) [Required] OR
• National Certified Medical Assistant (NCMA) [Required]
• Basic Life Support-CPR Cert (BLS) [Required]
Physical Requirements: (Please click the link below to view work requirements)
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. More than 100,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care.Our Christian mission, shared vision, common values and focus on whole-person health is our commitment to making communities healthier with a unified system: 51 hospital campuses and hundreds of care sites in diverse markets throughout nine states.