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Stanford Children's Health - Lucile Packard Children's Hospital Logo
Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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Baylor Scott & White Health Logo
Baylor Scott & White Health

Grapevine, Texas

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AdventHealth

Orlando, Florida

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Rush University Medical Center

Chicago, Illinois

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Veterans Affairs, Veterans Health Administration

Reno, Nevada

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Veterans Affairs, Veterans Health Administration

Miami, Florida

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WMC Health

Suffern, New York

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Stanford Children's Health - Lucile Packard Children's Hospital Logo
Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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Trinity Health Logo
Trinity Health

Oakland County, Michigan

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MultiCare Health System

Olympia, Washington

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Veterans Affairs, Veterans Health Administration

Phoenix, Arizona

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St. Charles Health System

Bend, Oregon

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University of Alabama at Birmingham

Birmingham, Alabama

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Vanderbilt Health

Nashville, Tennessee

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Veterans Affairs, Veterans Health Administration

Fayetteville, North Carolina

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BJC HealthCare

Saint Louis, Missouri

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Marshfield Clinic Health System Logo
Marshfield Clinic Health System

Marshfield, Wisconsin

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Trinity Health

Fort Lauderdale, Florida

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Duke University Health System Logo
Duke University Health System

Durham, North Carolina

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Phoenix Children's Hospital, Provider Recruitment Logo
Phoenix Children's Hospital, Provider Recruitment

Phoenix, Arizona

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Memorial Sloan Kettering Cancer Center Logo
Memorial Sloan Kettering Cancer Center

New York, New York

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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