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Nicklaus Children’s Health System

Miami, Florida

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CHRISTUS Health

Santa fe, New Mexico

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Kapolei, Hawaii

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Marshfield Clinic Health System

Weston, Wisconsin

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New York, New York

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Johnson City, Tennessee

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Nashville, Tennessee

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Children's Minnesota

Minneapolis, Minnesota

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Hampton, Virginia

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Children's Minnesota

St. Paul, Minnesota

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Bryan, Texas

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San Antonio, Texas

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Memorial Sloan Kettering Cancer Center

New York, New York

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CHRISTUS Health

Beeville, Texas

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests. This may include, but is not limited to, technical help, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems, and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on


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