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Summary: Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer.
Responsibilities:
1. Patrol the campus and the surrounding areas being highly visible and alert for safety and security hazards and suspicious activities, working independently with minimal to no supervision. Secures buildings, offices, classrooms and other areas.
2. Respond to alarms and all calls requesting Department of Public Safety services.
3. Knowledge of Department Policies and Procedures with flexibility to modify under certain circumstances for optimal results.
4. Contain and control crowds in order to preserve peace, providing a safe environment during large events.
5. Enforce all parking rules and regulations, assist motorists with vehicle problems, and provide escorts to patients, visitors, and staff.
6. Ability to communicate clearly and concisely, and effectively via two way radio, computer, email, telephone, and verbal communications.
7. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity utilizing de-escalation and other communication techniques.
8. Ability to use a Record Management System to document incident reports in a complete, concise, and proper manner.
9. Provide appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff.
10. Complete and successfully pass Field Training with a Field Training Officer (FTO).
11. Performs all other duties and responsibilities as assigned or directed by Supervision or Command Staff.
Other information: Technical Expertise
Education and Experience
1. Must be 18 years of age or older at time of hire.
2. High School Diploma or equivalent.
3. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites.
4. Successful completion of the OPOTA Private Security Academy preferred.
5. Successfully complete a thorough background investigation.
More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.