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Veterans Affairs, Veterans Health Administration
Oakland, California
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Department of Veterans Affairs
Memphis, Tennessee
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Access Services Representative 2
JOB SUMMARYThe Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Passionately cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.ESSENTIAL FUNCTIONS OF THE ROLEConducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and t
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