We are seeking a Patient Service Center (PSC) Site Coordinator to join our team in Waco, Texas.

This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area.  The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. 

The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.

Work Schedule: Monday - Friday 9:00am-6:00pm, additional days and hours may be required

Work Location: Waco, Texas

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here. 

Job Responsibilities:

• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Manage KPI's for metrics and performance
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service related issues in a prompt and respectful manner
• Promote team work, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Job Requirements:

• High school diploma or equivalent
• Minimum 1-3 years of experience as a phlebotomist is required
• 1-3 years prior experience in a leadership position is preferred
• Phlebotomy certification from an accredited agency is preferred
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation
• Must have a Valid Driver's License and good driving record
• Must be at least 21 years? old
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test

At LabCorp we have a passion in helping people live happy and healthy lives.  Every day we provide vital information that helps our clients and patients understand their health.  If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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About Labcorp

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.

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