Performs a wide variety of protective, investigative and courtesy duties. There are three posts within the Emergency Department, ER1, ER2 and ER3 (hours of coverage 24/7).  The emergency department assigned Security Professionals need to have exceptional, gracious and empathetic ‘Customer Service’ and will have control over areas of the ED.  These areas include the ED front lobby, ED waiting room area, visitor bathrooms, ED parking areas, making rounds in the ambulance bay and throughout the back of the ED as specified by policies and post orders.  Observes and reports for safety and security deficiencies, taking corrective action(s) or reporting same to Hospital Facilities Department and the emergency department for action(s). This position requires an individual to be able to stay on their feet for up to (8) consecutive hours, walk in and around the ED, have the physical strength to confront whatever situation presented with. This position has physically demanding and mentally challenging conditions and occasional exposure to disagreeable elements.  Must be able to assist the ED in responding to all Code Gray (Combative Person) activated calls and be able to de-escalate visitors or patients that are getting verbally aggressive with the staff.  ER1 must be able to stop visitors from entering the department without checking in and have the flexibility to use his or her own judgment in assisting in situations that need immediate attention.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Strong verbal and written communication skills
• Critical thinking skills
• Problem solving skills
• Computer skills

 Required:

• Meet APIH Health Security Services hiring qualifications.
• At least five years experience as a Supervisor in Security industry, former military, or former law enforcement.
• High school Diploma or equivalent GED
• California (BSIS) issued Guard card
• Baton Permit
• Pepper Spray permit
• Current Basic Life Support (BLS) certification from American Heart Association
• LA City Fire card within 6 months of employment (PHGSH only)
• De-escalation training NCI (Non-Violent Crisis Intervention), MOAB (Management of Aggressive Behavior) or VIP (Violence Intervention and Prevention) Response Training 

Preferred:

• Must have working, reliable phone number for contact when not on duty.
• Must have a reliable means of transportation 24/7 for commute to and from work site(s).
• Prior Security experience in Healthcare Industry

About PIH Health

PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.

Show more

Show less

Connections working at PIH Health