JOB SUMMARY

The Manager Public Safety, plans, manages and directs a facility's daily security operations to ensure a safe and secure environment for patients, visitors, medical staff, and employees by conducting security assessments, inspections drills and in services while ensuring compliance with regulatory and statutory requirements. Healthcare background is preferred. 

ESSENTIAL FUNCTIONS OF THE ROLE

• Supervises and head subordinates in enforcing laws, ordinances, policies and procedures that promote public safety.
• Develops, implements, and monitors various programs to promote the safety and security of patients, visitors, and staff at managed facility(s).
• Reviews and participates in the development of policies and Standard Operating Guidelines.
• Assesses personnel and asset needs necessary for Security operations.
• Conducts operational level inquiries into citizen complaints regarding Security Officers. Handles sensitive investigations and information in a professional manner, safeguarding confidential information obtained through investigation or from Law Enforcement authorities.
• Reviews Use of Force incidents and personnel training mandates to ensure legal compliance.
• Interacts with community to address security and crime concerns, safety training and crime prevention.
• Ensures that customer service requests (from patients, visitors, employees, department heads, medical staff and/or administration) are responded to in a timely manner.
• Controls and regulate vehicle and pedestrian traffic, including but not limited to, parking for visitors, employees, patients, and medical staff.
• Develops, facilitates, and manages department budget.

KEY SUCCESS FACTORS

• Good interpersonal and public relations skills.
• Must be able to work under stressful conditions.
• Able to balance multiple demands and respond to time constraints.
• Must have critical thinking and problem solving skills.
• Must be able to communicate thoughts clearly; both verbally and in writing.
• Ability to make operational judgments around how work gets done quality and productivity standards, measurable goals for employees and project teams, etc.
• Ability to use broader priorities to calculate how best to use resources to meet schedules and goals.
• Ability to make or approve effective hiring and termination choices.
• Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
• Basic business knowledge, including but not limited to: annual planning and goal setting, adherence to budgets, employee compensation, compliance and risk management.
• General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, and email.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 4 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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