Department: Swedish First Hill laboratory

Schedule: Day Shift 2:00PM-11:00PM

Job Duties/Responsibilities:

• CAP inspection readiness, regulatory compliance, staff oversight, and ensuring QA corrective action implementation and maintenance.  
• Additional duties include interacting with hospital staff to solve QA issues and represent labcorp as a liaison between the hospital client and the lab.
• Oversee the daily operational activities of the Lab while implementing operational improvements to increase client satisfaction, quality performance, and operation efficiency.
• Provide leadership to all department team members and promote a positive environment.
• Mentors and provides necessary tools for team success.
• Effectively manage change, facilitate innovation and foster teambuilding to provide the highest quality and most cost effective laboratory product possible.
• Ensure all areas of responsibility are meeting the needs of our clients, corporate service metrics, quality standards, and expectations.
• Resolves client inquiries and operational issues in a timely manner by consulting with the Manager.
• Ensures effective communication with Leadership, Clients, Sales, Corporate Operations, as well as direct reports and all departmental staff
• Investigate deviations from established procedures to ensure effective corrective action
• Ensure personnel competency and address performance related issues as necessary
• Maintain a clean and safe work environment

Job Requirements:

• Requires at minimum an Associate degree and certification as a Medical Lab Technician
• Prior supervisor experience managing several direct reports preferred
• Experience in a high volume working environment
• Knowledge of quality assurance practices and procedures
• Understanding of operations as well as policies and procedures
• Proven ability to problem solve/troubleshoot and provide solutions under minimal supervision
• Strong communication skills; both written and verbal
• Ability to handle the physical requirements of the position

Pay Range: 87,000-100,000k

Benefits: All job offers will be based on a candidate's skills and prior relevant experience and the terms of the collective bargaining agreement between Dynacare Northwest, Inc. and United Food and Commercial Workers Union, Local 21. Regular, full-time or part-time employees working 24 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), accrue up to 18 days of Annual Leave per year (includes 8 holidays) and Sick Leave (0.0333 hours of sick leave for each hour of work).