Lead Patient Access Rep (Liberty Township) in Cincinnati, OH for Cincinnati Children's Hospital Medical Center

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Access Services Rep 2

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Lead Patient Access Rep (Liberty Township)

DescriptionExpected Starting Salary: 20.71 - 25.24Fulltime - 40 hours per weekSUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.REPRESENTATIVE RESPONSIBILITIESCustomer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling across multiple divisions. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems. Monitors and makes adjustments to optimize

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