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Marshfield Clinic Health System Logo
Marshfield Clinic Health System

Marshfield, Wisconsin

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Penn State Health

Middletown, Pennsylvania

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Penn State Health

Hershey, Pennsylvania

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Optum

Oklahoma City, Oklahoma

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Veterans Affairs, Veterans Health Administration

Fayetteville, North Carolina

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MultiCare Health System

Tacoma, Washington

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Marshfield Clinic Health System

Marshfield, Wisconsin

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Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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Veterans Affairs, Veterans Health Administration

Honolulu, Hawaii

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Veterans Affairs, Veterans Health Administration

Berea, Kentucky

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Vanderbilt Health

Nashville, Tennessee

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Marshfield Clinic Health System

Marshfield, Wisconsin

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Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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Geisinger

Danville, Pennsylvania

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Penn State Health

Hershey, Pennsylvania

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BJC HealthCare

Saint Louis, Missouri

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Penn State Health

Lancaster, Pennsylvania

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Veterans Affairs, Veterans Health Administration

Mexico, Missouri

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Vanderbilt Health

Nashville, Tennessee

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Marshfield Clinic Health System

Marshfield, Wisconsin

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CHRISTUS Health

Corpus Christi, Texas

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Veterans Affairs, Veterans Health Administration

Fort Meade, Maryland

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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