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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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US Oncology Network

Tyler, Texas

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Memorial Sloan Kettering Cancer Center

New York, New York

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Marshfield Clinic Health System

Marshfield, Wisconsin

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PIH Health

Whittier, California

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Atlantic Health (SP)

Rockaway/NJ/USA

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US Oncology Network

Henderson, Nevada

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Covenant Health

Lubbock, Texas

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Marshfield Clinic Health System

Marshfield, Wisconsin

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Memorial Sloan Kettering Cancer Center Logo
Memorial Sloan Kettering Cancer Center

New York, New York

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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UNM Hospital

Albuquerque, New Mexico

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UNC Health

Rocky Mount, North Carolina

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Mary Washington Healthcare

Fredericksburg, Virginia

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Marshfield Clinic Health System

Minocqua, Wisconsin

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Marshfield Clinic Health System

Stevens Point, Wisconsin

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Providence

Santa Monica, California

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Providence

Medford, Oregon

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CareMount Medical

New York, New York

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Trinity Health

Boise, Idaho

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Marshfield Clinic Health System

Beaver Dam, Wisconsin

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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