Job Summary

The position is responsible for assisting leadership in the day-to-day oversight of compliance activities of the organization. Responsible for administration as well as retrieval, investigation, analysis and documentation of staff inquiries and concerns reported to the Corporate Ethics and Compliance Office through any communication mode including hotline. As such the position coordinates resolution and necessary corrective actions arising from these contacts. The position develops necessary education materials for general education programs, including GOALS modules. Serve as a resource for other organizational employees and may communicate instructions, do minor scheduling, and inspect work. May consult with higher management on decisions to not hire, fire, discipline, promote, demote, transfer, or appraise.

Job Duties

• Disclosure Program: Receives and/or retrieves, records, evaluates, examines, addresses, documents and resolves employee compliance and Code of Conduct concerns independently.
• Performs preliminary examination of contacts to determine the appropriate handling of issues.
• Classifies and codes concerns through policy to Corporate Ethics and Compliance Office standards.
• Investigates reported staff inquiries and concerns.
• Oversees investigations conducted by other departments and conducts review of results/responses/corrective action plans.
• Creates appropriate workpaper documentation to identify and close concerns according to Ethics and Compliance Office standards.
• Maintains independence and objectivity related to review and assignments of the concerns.
• Training and Education: Researches, creates, designs, produces, evaluates and conducts both oral and written compliance-related training materials independently including: General Corporate Ethics and Compliance Program training at orientation and annually.
• Coordinates training on efforts of a technical nature with external vendors, when appropriate.
• Maintains training logs, education materials, completion attestations or certifications, test scores for all presentations and logs issues raised and identified during the training session for future research and response.
• Examines database reports and prepares status updates for leadership on employee and physician training including course assignment and completion measurement.
• Compliance Committees: Develops and formats various materials for presentations to Senior Leadership, Health Plan Board and Foundation Board members based upon referrals from leadership.
• Develops materials that explain complex compliance issues, policies or procedures in a very professional and succinct format.
• Tracks and trends issues arising from reported employee compliance and Code of Conduct concerns for submission to leadership and compliance oversight committees Prepares data for the Ethics and Compliance Contacts Report in accordance with the Corporate Ethics and Compliance Office processes.
• Provides support for Compliance Committees, including the review and update of agenda items, charters, plans, schedules and communication schedules, and the development of materials and presentations.
• Represents the Corporate Ethics and Compliance Office on committees and/or task forces at the request of leadership.
• Policies and Procedures: Develops and drafts policies and procedures related to compliance and revises current policies and procedures in order to promote compliance focus and consistency.
• Updates Code of Conduct and Corporate Ethics and Compliance Office policies and procedures independently.
• Monitoring and Auditing: Supports an ongoing risk assessment for the organization to identify areas of high, moderate and low risk.
• Develops and tracks annual audit workplan driven by the organization's overall risk.
• Conducts the evaluations of the effectiveness of the organization's Ethics and Compliance Program independently.
• Corporate Ethics and Compliance Office: Manages data coordination, analysis, input and maintenance of the Corporate Ethics and Compliance Office's software applications.
• Maintains documentation for assigned projects in accordance with documentation retention and destruction policies.
• Actively provides assistance in meeting Corporate Ethics and Compliance Office goals.

Work is typically performed in an office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Hybrid work location: 2 days Mill Street, Danville, PA / 3 days work from home

Education

Bachelor's Degree- (Required)

Experience

Minimum of 6 years-Healthcare (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.