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University of Maryland Medical System
Glen Burnie, Maryland
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Customer Service Registration Rep II
DescriptionSUBFUNCTION DEFINITION:Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.Location: RemoteHours: M-F 9a - 5:30p (operating hours are 7:30a - 5:30p, shift maybe be adjusted based on business needs)Employee Status: Full TimePrimary Function: SchedulingREPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outsid
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