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Charter Research

Orlando / Lady Lake, Florida

Charter Research

Lady Lake, Florida

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Baylor Scott & White Health

Georgetown, Texas

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AdventHealth

Wesley Chapel, Florida

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Duke University Health System

Durham, North Carolina

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Duke University Health System

Durham, North Carolina

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Baylor Scott & White Health

FRISCO, Texas

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Duke University Health System

Durham, North Carolina

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WALGREENS

Yonkers, New York

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Emory Healthcare

UNAVAILABLE,

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Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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WALGREENS

Athens, Tennessee

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Optum

Corpus Christi, Texas

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Penn State Health

Hershey, Pennsylvania

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WALGREENS

Tucson, Arizona

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Penn State Health

Hershey, Pennsylvania

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Vanderbilt Health

Nashville, Tennessee

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Duke University Health System

Durham, North Carolina

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Vanderbilt Health

Nashville, Tennessee

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Marshfield Clinic Health System

Park Falls, Wisconsin

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Penn State Health

Hershey, Pennsylvania

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Contact Center Specialist 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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