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Jennafer Harrison

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Baylor Scott & White Health

Pflugerville, Texas

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Baylor Scott & White Health

Pflugerville, Texas

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Memorial Sloan Kettering Cancer Center

New York, New York

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WMC Health

Hawthorne, New York

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Baylor Scott & White Health

Kingsland, Texas

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Baylor Scott & White Health

waco, Texas

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Baylor Scott & White Health

Burnet, Texas

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Biolife Plasma Services

Des Moines, Iowa

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Memorial Sloan Kettering Cancer Center

New York, New York

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Harris Health System

Houston, Texas

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Baylor Scott & White Health

Benchley, Texas

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Baylor Scott & White Health

Dallas, Texas

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Baylor Scott & White Health

Dallas, Texas

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CareMount Medical

Mt Kisco, New York

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Baylor Scott & White Health

Plano, Texas

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ChristianaCare Health System

Newark, Delaware

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Baylor Scott & White Health

Georgetown, Texas

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Memorial Sloan Kettering Cancer Center

New York, New York

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Biolife Plasma Services

American Fork, Utah

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Pediatrix Medical Group

Independence, Kansas

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CareMount Medical

Rhinebeck, New York

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Marshfield Clinic Health System

Minocqua, WI, Wisconsin

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Baylor Scott & White Health

Rowlett, Texas

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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