ResponsibilitiesUnder the supervision of the MyChart Patient Portal Support Coordinator Supervisor, the MyChart Patient Portal Support Coordinator provides patient and end user support for UCLA Health’s patient portal, myUCLAhealth. In this role, you will perform in-depth and precise investigation and documentation of end user needs and collaborate with other CareConnect teams and appropriate personnel to ensure reported issues through myUCLAhealth are resolved. You will be responsible for patient and end user outreach for various campaigns related to improving the patient’s overall experience and administrative support, including data-gathering and analysis, for other performance improvement projects a
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