The primary responsibility of the Scheduling Coordinator TP is to coordinate the scheduling of pre and post transplant patients for testing, procedures and consults as required by protocol or clinical need.
ESSENTIAL FUNCTIONS OF THE ROLE
Schedule and coordinate multiple appts/procedures/testing for patients including transplant evaluation, waiting list, post care (evaluation includes 20 separate appts which must be coordinated within one week).
Contact patient before and after appointment is scheduled to confirm date and times.
Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appts, as requested.
Input patient appts and information in appropriate databases (1-4).
Medicare Cost Report data entry.
Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
Gather patient clinical data from outside offices as needed for chart, appts, and patient follow-up.
Chart incoming patient information and distribute to coordinators and physicians.
Assist in transplant clinics with posting labs, scheduling appts, etc., as needed. Prepares needed patient information (via data entry and copying) for appropriate selection committees.
Maintains office supplies for appropriate area.
KEY SUCCESS FACTORS
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to multitask.
Ability to follow instructions and respond to upper managements' directions accurately.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!