The University of Minnesota Medical Center Acute Laboratories performs clinical hematology, chemistry, blood gas, coagulation, urinalysis, transfusion medicine, and blood collection and processing. The West Bank Acute Care Laboratory serves a variety of pediatric and adult patients. The Acute Care team consists of 100 employees, and the laboratory is staffed 24hours a day, 7 days a week.
Job Summary :
Working with diverse populations within a healthcare environment, the Laboratory Care Technician plays an important role in providing quality, proficient and professional services in keeping with M Health Fairview Values as they interact with our patients, families, and co-workers. The LCT performs laboratory specimen collection at various M Health Fairview or outreach locations, as well as, provides for safe and secure specimen handling and point of care testing. Responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems; monitoring computer logs for incomplete work; scheduling tests/procedures and providing results in LIS/HIS and over the phone, the LCT's attention to detail and accuracy are the foundation for our providing quality laboratory services. Working as an individual or team member, the LCT continuously works towards providing quality service improvement and optimum support to the department and team members in achieving M Health Fairview's goals.
Follows established guidelines to obtain biological specimens and perform procedures.
Collects biological specimens with appropriate technique following established Standard Operating Procedures (SOP)
Performs phlebotomy at various sites and communicates special handling needs of the specimen.
Uses appropriate communications skills to meet patient/family and other customer needs.
Demonstrates proficiency with point of care testing and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensures specimens are acceptable for testing including properly identified.
Processes specimens prior to testing or sending to reference labs.
Performs daily quality control, troubleshooting, and equipment maintenance.
Monitors inventory, ordering and restocking supplies.
Mentors and teaches students.
Prioritizes work to achieve optimal patient outcomes.
Prioritizes assigned work.
Transports blood and body fluid under proper conditions and in a timely and safe manner.
Seeks assistance appropriately for problems or unusual situations.
Accurately enters and releases order and collection information into LIS and subsystems.
Monitors computer logs for incomplete work.
Provides results in LIS/HIS and reports over the phone.
Acquires additional computer skills as appropriate to the work area.
Supports and adheres to laboratory quality assurance program.
Maintains a safe work environment.
Adheres to safety protocols.
Follows infection control guidelines.
Responds appropriately to emergent situations.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient caregivers in care/decision making.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on the population served.
Provides patient education based on an assessment of the learning needs of the patient/caregiver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulations, policies, procedures, and standards.
Fosters a culture of improvement, efficiency, and innovative thinking.
Performs other duties as assigned
Key words: phlebotomy, phlebotomist
High school diploma/GED and completion of a formal phlebotomy education program (an original transcript or certification of completion must be provided at the time of the interview).
or high school diploma/GED and completion of one year of full-time clinical phlebotomy and laboratory experience;
or enrollment in final year of MLT or MLS program.
Successful candidates must be able to provide evidence of the following: successful customer service background within a diverse cultural setting
Eligibility for American Society of Clinical Pathologists (ASCP), American Certification Agency (ACA), American Medical Technologists (AMT) within 12 months of hire
Initial or proof of existing certification and receipt of ASCP, ACA, AMT, phlebotomy certification within 24 months of hire.
Certification must be maintained at the expense of the employee and is required for continued employment.
As of 12/31/2019, LCTs will be grandfathered and the certification will not be required. The requirement for certification begins 1/1/20 for all new hires.
LCT staff hired prior to Jan 1, 2012 who already hold certification as a phlebotomist with ASCP, ACA, AMT, NCCT, or NHA will not be required to maintain (renew) their certification; however, it is strongly recommended.
Prior laboratory experience in a hospital or clinic setting in a similar capacity
Prior direct contact with patients in a health care setting
Exposure to/or experience with computerized order/data entry systems
Prior work experience in an environment requiring critical thinking skills Demonstrate effective team work ethic in prior positions
Some positions will require reliable transportation
Phlebotomy Certification upon hire
Demonstrate the ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Demonstrate manual dexterity.
Demonstrates competence and proficient skills in collecting blood samples.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.