The Quality Director leads programs that perform technical, administrative, and investigative work and applies expertise and knowledge of health care delivery systems in performance measurement and improvement processes. Activities, functions, or services accomplished directly and significantly impact a wide range of agency activities within a complex organization. Major duties and responsibilities include, but are not limited to: Manages quality and performance improvement systems that promote the ongoing pursuit of clinical excellence consistent with VHA-national, VISN 21 and VAPAHCS goals and organizational priorities. Utilizes a wide range of analytical and evaluative methods and techniques in providing consultation to medical center and network leadership that supports the mission, vision, values, strategic plan, and organizational priorities. Monitors and evaluates care and services through established performance measurement systems. Developments new metrics, tools, and strategies. Provides initial and ongoing education and training of staff. Leads or participates in workgroups or other special projects in support of performance improvement efforts. Provides leadership in identifying and addressing ethical issues that impact patients and staff, as well as the medical center, and ensures application of institutional policy. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm (Shifts may vary depending on patient care needs) Recruitment/Relocation Incentive: Yes Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.