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Akron Children's - Physician Recruitment
Boardman, Ohio
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Application Analyst Support Services
Overview The Application Analyst - Support provides Level 2 incident management support for applications. They coordinate all issues that arise for their application area and must be very knowledgeable about the organization's policies, procedures, and business operations. Responsibilities/Job Description Configure, modify, test and troubleshoot existing programs/software. Analyze end user data and business needs to recommend changes and optimize of program/system performance. Develop deep application knowledge within specified focus areas. Write and maintain application systems documentation. Proactively participates in IT workflow processes including 1) Incident and Problem Management, 2) IT Serv
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