The W.G. (Bill) Hefner VA Medical Center, Salisbury, NC has immediate openings for (2) Pharmacy Supervisors to work within the Outpatient Pharmacy located at our Kernersville HCC and Charlotte HCC. Clinical Functions: (1) Evaluates physician's orders for appropriateness of therapy, incompatibilities, side effects and interactions of drug and drug products. (2) Identifies patient medication problems and intervenes with appropriate solutions. (3) Provides accurate, unbiased and cost-effective drug information to professional health care providers. Provides consultations by reviewing patient profiles and medication orders and improves patient medication education understanding and compliance. (4) Provides patient care, which is appropriate to the cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in his or her assigned service areas. Demonstrates knowledge of the changes associated with aging and possesses the ability to provide care based upon age related factors. (5) Demonstrates knowledge of the changes associated with aging and possesses the ability to provide care that incorporates consideration of age-related changes in pharmacodynamics. Administrative Functions: (1) Provides strict security of all controlled substances by reviewing all orders and records and conducts a perpetual inventory of all Schedule II and III narcotics. (2) Resolves problems associated with drug distribution process, such as missing dose, unusual usage patterns or inadequate dosage forms. (3) Treats employees, patients, and visitors of cultural differences with courtesy, concern, compassion and cheerfulness. (4) Represents pharmacy on various committees and workgroups in support of medical center goals. (5) Interacts with CMOP to resolve prescription mailout issues. (6) Acts as a point of contact and subject matter expert with regards to outpatient pharmacy automation. (7) Interfaces with other healthcare professionals and administrative employees to resolve patient issues in order to provide good customer service. (8) Supports and assists with pharmacoeconomic and cost containment initiatives. (9) Supports performance improvement efforts by reporting and investigating medication errors and other quality improvement monitors such as TJC, OIG/CAP, VISN 6 CSR, etc. (10) Supports ePharmacy, drug accountability, and other special programs as directed by supervisor. (11) Adheres to all medical center and department policies and regulations. (12) Adheres to USP 797/800 compounded sterile preparations regulation. Supervisory Functions: 1) Directs and inspects work of subordinates for accuracy and timeliness. (2) Supervises, orients, and trains employees and students to ensure acceptable quality and quantity of work. (3) Develops performance plans and standards that are realistic, challenging, and relate whenever possible to organization goals. Actively supports the application of EEO and ensures that each employee in section is aware of EEO policies. (4) Establishes and maintains effective interpersonal relations with others which reflect a cooperative attitude. (5) Routinely becomes involved in the recruitment of new pharmacy employees. (6) Routinely interacts with human resources, labor relations, and AFGE to monitor and resolve employee performance and conduct variances. Education and Research: (1) Responsible for keeping abreast of changes within Pharmacy Service (i.e., formulary additions and deletions, interdepartmental memoranda, relevant station memoranda, policies and procedures) and maintains a general knowledge of VA, DEA and TJC regulations. (2) Participates in the training and in-servicing of pharmacists, pharmacy technicians, pharmacy students, pharmacy residents, and other medical center personnel as required. (3) Effectively instructs patients and family members in the appropriate use of medications and medical devices. Is able to adjust communication and tracking methods based on age and developmental considerations. Is able to accurately assess and document patient comprehension. Is able to refer patients to educational programs provided at the medical center by multidisciplinary teams. (4) Is skilled at using both written and verbal communication techniques in teaching others. (5) Assists with preceptors for pharmacy students and pharmacy residents in accordance with established protocols. (6) Assists in new employee orientation sessions as scheduled. (7) Assists in the development of proposals for improved and/or new clinical pharmacy services. (8) May support medical center human research activities involving the use of drugs in approved research/investigational studies. ALL OTHER DUTIES AS ASSIGNED Work Schedule: Monday - Friday; Hours 8:00 a.m. to 4:30 p.m. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.