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Processes referrals and coordinates admissions of all hospital patients in an efficient, responsive manner.
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Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission.
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Collect and record all information necessary for admitting patients.
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Immediately notifies appropriate rehab liaison to perform a clinical evaluation.
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Completes Insurance Verification Form with benefit and billing information.
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Pre- Admit all patients into appropriate EMR/Billing system - obtain correct general information.
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Contact patient's insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay and if pre-certification is required.
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Obtain Pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits.
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Answers telephone promptly and courteously, providing information and completing all referral/intake forms as appropriate for each call.
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Notifies appropriate departments of patient's anticipated admission date/time.
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Notifies the appropriate personnel of the anticipated arrival time of all inpatients.
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Inputs new referrals into EMR for clinical liaison to complete Pre-admission screen
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Informs the patient of their verified insurance benefits and refers them to the appropriate finance department for further billing questions.
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Creates working patient files to track progress of patient's admission
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Maintains confidentiality of patient medical records information in accordance with hospital's defined policies and procedures.
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Completes admitting paperwork, obtaining appropriate signatures, reviews information with the patient and family, obtain patient identification and insurance cards for copy.
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Coordinates denial information with liaisons for follow-up communication to referral sources, families and physicians.
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Backup for liaison communication and referral tracking
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Must be cooperative and have the desire to be a team player.
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Must recognize and observe confidentiality principles.
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Consistently demonstrates the ability to organize tasks in order of priority.
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Consistently performs job duties in an independent manner with minimal direct supervision required.
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Performs other duties as requested by authorized personnel or as necessary for effective operation of the facility, including emergency situations.
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Follow the step by step procedure outlined by Admissions Coordinator when receiving referrals.
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Processes referrals and coordinates admissions of all patients in an efficient, responsive manner. Assists with action plan for all pending cases to maximize conversion of referrals to admissions.
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Prepares all forms completely and accurately prior to the arrival of all admissions.
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Maintains up-to-date statistical data in computer information system within established time frames.
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Ensures completion of all referral documentation and maintains filing systems.
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Maintains, posts, and distributes an accurate census and referral information to administration hospital staff on a daily basis.
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Maintains systems and processes for timely data-entry of pre-admit, admission, and registration of information for inpatients and outpatients.
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Compiles daily and monthly statistics for admission, discharges, referrals and denials.
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Prepares statistics for corporate report as designated.
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Compiles and distributes weekly admissions/discharges list. Monitors pending list daily.
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Recognizes problems and assumes responsibility for helping to solve them when they occur.
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Seeks supervisory help appropriate in problem solving and assists in implementing solutions.
- Ensures patients have a good understanding of their insurance benefits and answers questions as needed.
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High School Diploma required. Some college preferred.
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Minimum of 2 years' experience in Admitting and/or medical insurance preferred.
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Experience in handling patient admissions preferred.
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Extensive knowledge of insurance and their benefits and admitting forms.
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Proficiency in recording admission reservations.
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Management experience preferred.
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Basic computer knowledge including Outlook, Excel, PowerPoint and Word
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Must be able to read, write, and speak the English language.
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Good communication skills.
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Ability to work harmoniously with other personnel.
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Ability to deal tactfully with patients, hospital staff and the general public.
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Med-Surg hospitals and systems (for profit and non-profit) knowledge desired
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Must be able to follow written and oral instructions.
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Must maintain a professional demeanor and appearance to reflect proper image for the hospital and the board members, medical staff, community leaders and fellow employees.
- Must have good organizational skills and analytical ability in order to interpret information, and carry out duties independently.
Job : Administrative/Clerical/Secretarial Primary Location : MO-Springfield-CHC Payroll - Mercy Rehab Springfield Organization : 6784 - CHC Payroll - Mercy Rehab Springfield Shift : Day 
