Penn State Health Milton S. Hershey Medical Center
Work Type: Full Time
Shift: Days Hours: Days
S erves each patient with the highest quality scheduling experience in every interaction every day. Responsible for the scheduling of patient visits, pre-operative and/or diagnostic tests, and procedures for assigned area of responsibility. Supports the scheduling staff with guidance in day to day questions and scheduling concerns. Provides coaching and training of staff and input into new processes. Assists with the interview process, staff scheduling, and disciplinary issues as necessary.
High School Diploma or equivalent required.
Three (3) years of medical office or healthcare scheduling experience required.
At least one (1) year of total medical scheduling experience within designated specialty required.
Completion within one year of Medical Scheduler Certification Program required.
Medical terminology required.
KNOWLEDGE, SKILLS, & ABILITIES:
Accurate Keyboarding and data entry skills.
Excellent customer service skills.
Excellent interpersonal skills.
Ability to prioritize work and manage time requirements.
P enn State Health offers exceptional benefits with healthcare starting day one! Join our team for access to multiple time off programs to ensure that our employees enjoy strong life/work balance, and tuition programs to help you achieve your goals.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
Union: Non Bargained
Internal Number: 19142
About Penn State Health
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.