El Paso Behavioral Health SystemÂ is a private 163-bed psychiatric hospital located in El Paso, Texas, specializing in mental health and chemical dependency care. We provide a wide range of services and programs that offer evidence-based treatment proven to have positive outcomes for our patients. Our inpatient and day hospital, or outpatient, services offer supportive and compassionate care through specialty programs that are tailored to meet the needs of our patients.
El Paso Behavioral Health System is currently looking for aÂ Patient Advocate/Court Liaison.Â The candidate selected will be responsible for the following:
The Patient Advocate investigates, resolves, and reports grievances to leadership and staff.Â The Patient Advocate will assist in gathering, processing, and entering data, as well as creating and maintaining records and reports.Â The Patient Advocate will also assist in the implementation of special projects designed to improve quality and/or compliance with various regulatory agencies.Â The Patient Advocate will be available to address patient/family complaints and act as a liaison between the complainant and hospital administration/staff.Â The Court Liaison is responsible for being the contact between the countyâ€™s legal probate system and the hospital in regards to patients that are on an involuntary status or have guardianship.Â The court liaison will effectively communicate between the hospital and county attorney in order to maintain patientâ€™s rights.Â The Court Liaison is responsible for being the contact between the countyâ€™s legal Mental Health Court/Probate System and the hospital with regards to patients that are admitted to the hospital on an involuntary status or have guardianship.Â The court liaison will communicate with physicians and other hospital staff to maintain up to date information regarding patientâ€™s voluntary/involuntary status.Â The court liaison is responsible to ensure that the patientâ€™s chart accurately reflects patientâ€™s legal status.Â The court liaison will also be an ancillary assistant to the intake department when available in order to maintain good customer service.