Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 90 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at www.satellitehealth.com .
The Director of Regulatory Compliance is responsible for providing subject matter expertise in the area of compliance with State/ Federal licensing and certification for all End Stage Renal Disease (ESRD) programs at Satellite Healthcare. This position works in conjunction with the leadership of Medical Affairs and other departments to monitor, maintain and improve the quality of dialysis care provided to the patients at Satellite Healthcare either at home or in-center.
The Director of Regulatory Compliance provides support to ensure safety throughout the organization as well as appropriate Satellite business practices. The position investigates best practices of the industry and makes recommendations for changes.
Essential Functions The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Review all responses to surveys prior to submission to Department of Health Services (DHS)
Update Policies and Procedures for Satellite and Wellbound centers annually
Develop criteria in collaboration with operations leadership to determine which sites require Mock surveys
Identify and schedule Mock surveys
Conduct Mock Surveys
Provide Mock survey instruction and guidance to all center management
Provide opportunities to enhance practice and make recommendation to leadership
Provide in-services; conduct annual Emergency drills throughout the organization
Advise and monitor compliance of the electronic health records
Provide direction and oversight to new centers to ensure licensure and certification
Participate on committees or workgroups to support advancement in practice
Supervise centers in business practices; billing, HIPAA, Medical Record compliance and customer service
Act as Satellite's representative at network functions and other ESRD organizations as assigned
Provide written reports as needed to key leadership of the organization
Support the Safety Officer in the Safety Program for both patients and staff
Responsible for driving the Satellite Healthcare culture through values and customer service standards
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.
Graduate of accredited school of nursing with B.S. degree
Certified Nephrology Nurse or equivalent; MSN preferred
Five (5) years supervisory experience with demonstrated effective leadership and management skills
Ten (10) years of dialysis experience
Current California RN license
Knowledge, Skills & Abilities:
Must have extensive knowledge and understanding of the Nurse Practice Act, Title 22 and 24, ESRD Conditions of Coverage, ESRD network standards and requirements, DOQI guidelines and QAPI principles; demonstrated knowledge of current federal and state regulations for CKD care
Able to ensure consistent compliance with established regulations and guidelines
Able to relationships and communication pathways with CMS, Renal Network list and state agencies
Skilled at investigating and recommending best practices for clinical and operational practices based on industry research
Able to provide assessment and recommendations to maintain a state of survey readiness at all times
Able to develop, implement, and maintain policies, procedures and protocols
Direct the Education Division on appropriate training and monitoring programs to support the needed changes and additions to the policies and procedures
Direct the administrative services which support the needed business practice required by the Corp to secure business information
Provide corporate oversight for the SHC's Emergency Preparedness Plan
Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.